Language vs. Pride

hubris (hybris): Greek for "insolence," an excessive pride that constitutes the protagonists's tragic flaw and leads to downfall. Disastrous consequences result when hubris causes the protagonist to ignore a wise warning from a god or other important figure, to violate some moral rule, or try to transcend ordinary limits.
-From the Bedford Glossary of Critical and Literary Terms

Yesterday at work a housekeeper came to clean the room a patient had been discharged from. But he had been given the wrong information and unmade a bed that a patient was still sleeping in! The nurse went out to deal with the situation and the poor boy, from Africa, could neither understand what the nurse was saying, nor accept that he was wrong. I wonder how much of the situation (they argued for about an hour) was language or pride. It seemed completely pointless to me--I mean so what, he unmade a bed a patient was still using, so remake and clean the right room. No big deal. What is the point in insisting over and over again that you are right when clearly it was a computer mistake and no one is to blame? Is this a cultural problem? I'm going to say that it was a pride issue more than anything else...

On another note, see Burlington Park: